This Site provides a content service (hereinafter 'Service') that allows users to browse, purchase ('Payment'), and download content, and processes payments for paid services and provides customer support.

To this end, the Company collects and uses personal information for the following purposes:

1) Member Registration and Management

Identifying members and confirming intent to register

Verifying identity for service use

Delivering notices, guidance, and announcements related to service use

Preventing fraudulent and abnormal use

2) Service Provision and Paid Service Operations (Payment/Settlement)

Providing content and managing download history

Processing paid service purchases, purchase history, and payments

Handling e-commerce tasks including refunds, cancellations, and settlements

Responding to disputes and processing usage restrictions

3) Customer Inquiry and Support

Receiving and responding to customer inquiries

Handling complaints and dispute resolution

4) Marketing and Service Improvement

Analyzing access frequency and usage statistics

Improving service quality and developing new features

Providing personalized services and advertising (with separate consent if required by law)

1) Types of personal information collected

(1) Upon membership registration and service use

(For SellBuyMusic direct sign-up) Required: Email (ID), password, name (or nickname)

(For users signing up via SNS accounts) Required information:

Naver: Email, name (or nickname)

Kakao: Email, name (or nickname)

Facebook: Email, name (or nickname)

Google: Email, name (or nickname)

Optional: Additional profile information (only when the Company provides separate input fields)

(2) Upon paid service use (payment)

Payment records (payment method, date/time, amount, product/voucher information, approval/cancellation/refund history, etc.)

※ Sensitive payment information such as card numbers is processed and stored by the payment gateway (PG) and may not be stored directly by the Company.

(3) Information automatically collected during service use

Service usage records, access logs, IP address, cookies, and device/browser information (scope varies by settings)

※ The Company does not collect resident registration numbers. As this service is not directed at children under 14, no information from legal guardians or children under 14 is collected.

2) Methods of collection

Website (membership registration, service use, payment, etc.)

Customer inquiries (email, Channel Talk customer center, etc.)

Automatically generated and collected during service use

The Company provides services to users aged 14 and older.

Children under the age of 14 may not register as members or use this Site. The Company does not collect personal information from children under 14.

Users must confirm upon registration that they are 14 or older. The Company is not liable for any issues arising from false age information provided by users.

The Company destroys personal information without delay once the purpose of collection and use has been achieved. However, if retention is required by applicable law, the information will be retained for the specified period before deletion.

- Records related to contracts or cancellation of subscriptions: 5 years (Act on Consumer Protection in Electronic Commerce)

- Records related to payment and supply of goods: 5 years (Act on Consumer Protection in Electronic Commerce)

- Records related to consumer complaints or disputes: 3 years (Act on Consumer Protection in Electronic Commerce)

※ Information may also be retained for periods specified by other applicable laws and regulations.

1) Destruction procedure

After the purpose has been achieved, personal information is transferred to a separate database and destroyed after a certain period in accordance with internal policies and laws.

2) Destruction method

Electronic files: Deleted using technically irrecoverable methods

Paper documents: Shredded or incinerated

The Company does not in principle provide users' personal information to external parties. However, exceptions apply in the following cases:

- When the user has given prior consent

- When required by law

Users may access, modify, or request withdrawal of their personal information at any time. These actions can be performed through the 'Edit Profile' or 'Withdraw Membership' menus, or by contacting the Privacy Officer.

- Privacy Officer: Kim Min-seok

- Phone: 02-542-7001

- Email: help@sellbuymusic.com

Upon membership withdrawal, personal information not required to be retained under applicable law will be destroyed without delay.

Users may request the deletion of some or all of their personal information. To request deletion, please use the following method:

- Email request: help@sellbuymusic.com

- Information to include: Email address or account information used at registration

The Company will verify the user's identity upon receiving the request before deleting the personal information. However, information that must be retained under applicable law will be securely stored for the required period before deletion.

Personal information collected through third-party account logins such as Facebook and Google may also be deleted through the same procedure.

The Company may use cookies to provide personalized services. Users may refuse cookie storage through their web browser settings. However, refusing cookies may limit certain services.

How to change cookie settings (example: Internet Explorer)

Go to 'Tools' → 'Internet Options' → 'Privacy' in your browser

The Company implements the following measures to protect personal information:

- Encryption of personal information and access control management

- Operation of security programs to prevent hacking and malware

- Minimizing personnel with access to personal information and strengthening training

- Managing and retaining access records to personal information processing systems

The Company operates the following contact channels for inquiries and complaints related to personal information protection.

Privacy Officer

- Name: Kim Min-seok

- Phone: 02-542-7001

- Email: help@sellbuymusic.com

Personal Information Infringement Reporting and Counseling Agencies

- Supreme Prosecutors' Office Cyber Investigation Division: cybercid.spo.go.kr

- National Police Agency Cybercrime Reporting Center: ecrm.police.go.kr